Brushed Brass Umbrella Pendant Light

About Transportation

1. Is the selected shipping service available in my country? Who is the shipping carrier? How long will it take to arrive?

We offer free delivery to most countries when your order is over $60.

Delivery time = processing time (order preparation) + shipping time.

• Delivery is free for orders over $60, orders under $60 will incur a $20 delivery charge.

• Processing time: 1-2 weeks

Please note: Delivery time will vary depending on flight information at the time of order.  Other remote countries may take more time. We are constantly improving our service and we will try our best to find more and better carriers to cooperate with.

For faster shipping, please contact us: [email protected]

The delivery time we mentioned is only an estimate and mainly depends on the shipping time.

The stock levels shown on our website are based on the stock levels we receive from our own or manufacturer warehouses. Stock levels may change rapidly. Even if we show that a product is in stock on our website, it does not mean that the product is actually in stock. Items may have already been sold when an order is placed.

• If you have further questions or need to ship to another country, please contact us for consultation at [email protected]
>> Please refer to our Shipping Policy for more details.

2. Can I track my order?

Yes. Once your order is shipped, you will receive an email with the tracking number.
Click this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team at [email protected] to get the latest logistics information.

About Returns and Refunds

1. How do I cancel an order?

You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be cancelled. If you insist on canceling, we will charge 30%-50% of the order amount as storage fees, order preparation fees and shipping fees. This fee will be deducted from the refund of your goods.

2. What if I receive a damaged item?

Products received with broken glass, dented sunshades or frames are not considered defective and are not returnable. In this case, we will replace the glass or sunshade free of charge. If you do not wish to receive a replacement and wish to return the product, we will treat it as a normal return and charge a restocking fee of up to 35%. We also reserve the right to deduct any outbound shipping costs from your refund.

3. When can I receive my refund?

Once we receive your return, it may take up to 5 business days to refund your original payment (PayPal: 1-2 days; Credit Card: 3-5 days). If you have any questions regarding your refund, please contact us at [email protected] and we will get back to you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.

>> Learn more

About Products

1. Furniture Delivery

Please note: Orders are expected to be delivered in 6-8 weeks due to the special customisation required for large furniture. Other small furniture orders are delivered within 2-4 weeks. If you have any questions, please contact us at [email protected].

2. How do I choose the right color scheme for my home decor?

Consider the mood you want to create and coordinate with existing furniture and elements. Test samples in different lighting to see how they look throughout the day.

3. How can I make a small room appear larger with home decor?

Use light colors and maximize natural light with sheer curtains. Choose multi-functional furniture to maximize space efficiency.

4. What are the current trends in home decor?

Natural materials like wood and rattan are popular, along with sustainable options such as recycled materials. Minimalist designs with clean lines are trending.